DUBIMED holds ISO 13485:2016, ISO 9001:2015 and Good Distribution Practice certification across the UAE, Qatar and Oman. What each standard governs, and what independently audited distribution changes for the clinics we supply.
DUBIMED holds ISO 13485:2016, ISO 9001:2015 and Good Distribution Practice certification across all three of its regional markets: the United Arab Emirates, Qatar and Oman. That is nine certifications, independently audited, covering how medical devices and aesthetic medical equipment are stored, handled, distributed and serviced.
This is not a single certificate covering a single entity. DUBIMED DRUG STORE L.L.C in the UAE, DUBIMED MEDICAL SUPPLIES in Qatar and DUBIMED MEDICAL SUPPLIES TRADING SPC in Oman each hold all three standards independently. There are no gaps between markets and no market carrying a partial set.
Every market holds all three standards: ISO 13485:2016, ISO 9001:2015 and Good Distribution Practice. There are no gaps in coverage between the three entities.
DUBIMED DRUG STORE L.L.C. Certified to all three standards.
DUBIMED MEDICAL SUPPLIES. Certified to all three standards.
DUBIMED MEDICAL SUPPLIES TRADING SPC. Certified to all three standards.
ISO 13485:2016 is the international quality management system standard written specifically for organizations that handle medical devices, rather than a general-purpose quality standard applied to a medical device business. It governs traceability of a device from the point it arrives at DUBIMED to the point it reaches a clinic, along with the risk management, storage controls and distribution controls that sit around that movement.
The practical difference from a general quality standard is specificity. ISO 13485 requires documented procedures for device identification and traceability, for handling complaints about a specific device, and for the storage and handling conditions that protect a device between receipt and delivery. A general quality standard asks an organization to run a consistent process. ISO 13485 asks it to run a process built around the risks particular to medical devices, and to keep records that let a specific unit be traced back to a specific batch.
Regulatory compliance is part of the same certificate. Holding ISO 13485 signals that DUBIMED's quality management system has been assessed against the requirements regulators expect a medical device supply chain participant to meet in each of the three markets it operates in.
ISO 9001:2015 is the general international quality management system standard. Where ISO 13485 is written for medical device handling specifically, ISO 9001 covers process consistency across an organization's operations as a whole: documented responsibilities, defined procedures, and a structured approach to continual improvement.
The two standards are not duplicates and do not compete for the same ground. ISO 13485 governs the device-specific controls, traceability, risk management and storage and distribution requirements that apply to medical devices and aesthetic medical equipment. ISO 9001 governs the wider management system those controls sit inside: how responsibilities are assigned, how procedures are documented, how the organization identifies and corrects problems over time. Holding both means the device-specific controls are backed by a management system that is itself independently assessed.
Good Distribution Practice, GDP, is the standard for the storage, handling, transportation and distribution of healthcare products. It exists to preserve product integrity between the point a product leaves a manufacturer and the point it reaches the end user, which for DUBIMED means between goods-in and delivery to a clinic.
GDP requirements cover cold chain management for temperature-sensitive products, controlled storage conditions more broadly, batch and lot traceability through the distribution chain, and controls intended to prevent falsified product from entering the supply chain. For a distributor of medical devices and aesthetic medical equipment, GDP is the standard that governs everything that happens to a product after it has passed inspection and before it is installed or used.
Certification is not a document filed away after an audit. It describes specific, ongoing controls that apply to every shipment DUBIMED handles across the UAE, Qatar and Oman.
Every incoming shipment goes through goods-in inspection before it is accepted into stock. Storage conditions are controlled and monitored rather than left to ambient conditions, which matters for temperature-sensitive medical devices and aesthetic medical equipment. Every unit carries batch and lot traceability through the distribution chain, so a specific batch can be located and, if necessary, recalled without guessing which shipments it went into.
Recall capability follows directly from that traceability. If a batch needs to be pulled, DUBIMED can identify exactly which clinics received units from it rather than issuing a blanket notice across every customer. Transport between DUBIMED's facilities and a clinic is temperature-controlled where the product requires it, which is a GDP requirement rather than an optional service upgrade.
Installation and after-sales service are carried out by trained staff, not left to the clinic to figure out on delivery. Complaints are handled through a documented process with a defined corrective action path, so a problem with one unit produces a record and a fix rather than an informal conversation. Suppliers feeding into DUBIMED's own supply chain are qualified against defined criteria before they are used, which extends the same traceability and quality expectations one step further back.
The certified scope differs slightly by market, and it is worth being precise about it rather than treating all three as identical. In the UAE and Oman, ISO 13485 and Good Distribution Practice cover importation, storage, distribution, sales, installation, training, maintenance and after-sales services of medical devices, aesthetic medical equipment and related accessories and consumables. In Qatar, ISO 13485 covers sales, storage and installation of medical devices and aesthetic medical devices. ISO 9001 covers distribution of medical devices, aesthetic medical devices and cosmetic products in Oman and Qatar, and trading of medical devices, cosmetics and dermatology products in the UAE. DUBIMED imports, stores, distributes, sells, installs, trains, maintains and services within these scopes. It does not manufacture.
For a clinic buying from DUBIMED, certified distribution converts into a short list of concrete guarantees. If a batch is recalled, DUBIMED can trace exactly which units reached which clinic, rather than asking every customer to check their own stock. Cold chain integrity is documented from the point of departure to arrival, so a clinic receiving a temperature-sensitive device is not relying on assurances alone.
Clinics undergoing their own regulatory inspections can point to a supplier whose quality management system has itself been independently audited, which shortens the due diligence a clinic has to do on its own supply chain. Servicing and warranty support come from staff trained on the specific devices DUBIMED distributes, rather than generalist technicians encountering a device for the first time on a service call.
For a brand principal evaluating DUBIMED as a distribution partner, the certification set simplifies supplier qualification. A brand assessing whether DUBIMED's quality management system is compatible with its own can point to ISO 13485 and ISO 9001 certificates rather than building a bespoke audit from scratch.
It also means one quality system across three markets rather than three separate assessments. A brand principal entering the UAE, Qatar and Oman through DUBIMED is dealing with a single certified standard of storage, handling and distribution in each market, not three independent arrangements of varying maturity.
Quality is not only a certification. It is a commitment embedded in everything we do.
Maha Al Khatib, RAQA Manager, DUBIMED Group
None of these nine certifications are self-declared. Each was issued after a third-party audit conducted by a certification body accredited to assess against the relevant standard, not an internal sign-off.
The certification bodies involved are IAF signatories. The International Accreditation Forum, IAF, is what makes a certification internationally recognized rather than a locally issued document with no external standing. The accreditations behind DUBIMED's certificates are EGAC and UKAS, both of which are themselves recognized within the IAF framework.
Certification is also not granted once and left to stand indefinitely. Maintaining it requires passing ongoing surveillance audits on a set schedule, which means the standard has to keep being met, not just met once at the time of issue. DUBIMED treats that ongoing audit requirement as a check worth keeping, not a formality to get past.
DUBIMED is a regional distributor of medical devices and aesthetic medical equipment across the UAE, Qatar and Oman. Read more about the group on the about page.
Copies of the underlying certificates are available on request for clinics and brand principals conducting supplier due diligence. Contact DUBIMED to request certificate copies.
This information is current as of July 2026.
Reviewed by Maha Al Khatib, RAQA Manager, DUBIMED Group.
Yes. DUBIMED holds ISO 13485:2016, ISO 9001:2015 and Good Distribution Practice certification across all three of its regional markets: the United Arab Emirates, Qatar and Oman. That is nine certifications in total, three standards held independently by each of the three market entities.
DUBIMED DRUG STORE L.L.C. in the UAE, DUBIMED MEDICAL SUPPLIES in Qatar and DUBIMED MEDICAL SUPPLIES TRADING SPC in Oman each hold ISO 13485:2016, ISO 9001:2015 and Good Distribution Practice. Every market holds all three standards, with no market holding a partial set.
ISO 13485:2016 is a quality management system standard written specifically for organizations that handle medical devices, covering traceability, risk management, and storage and distribution controls for those devices. ISO 9001:2015 is the general international quality management system standard, covering process consistency, documented responsibilities and continual improvement across an organization's wider operations. The two are complementary rather than duplicative, DUBIMED holds both.
Good Distribution Practice, GDP, governs the storage, handling, transportation and distribution of healthcare products, so that product integrity is preserved from goods-in to delivery. That includes cold chain management for temperature-sensitive products, controlled storage conditions, batch and lot traceability, and controls against falsified product entering the supply chain.
Yes. All of DUBIMED's certifications were issued following third-party audit, not self-assessment, by certification bodies that are IAF signatories. The accreditations behind those certificates are EGAC and UKAS. Certification is maintained through ongoing surveillance audits on a set schedule rather than granted once and left unchecked.
DUBIMED does not publish raw certificate numbers in public content. Contact DUBIMED directly and a copy of the relevant certificate will be provided on request for supplier due diligence.
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